Mello StudioBag

Policy

Privacy Policy

Last updated [DATE]

Mello Studio (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit or buy from [SITE URL], how we use it, and the choices you have. It applies to this website only.

Information we collect

  • Order & contact information — name, email, shipping and billing address, and phone number, collected when you place an order or contact us.
  • Payment information — payments are processed by Stripe. We never see or store your full card number; Stripe handles that under its own privacy policy.
  • Newsletter signups — your email address, if you choose to subscribe, plus which page you subscribed from.
  • Usage data — basic technical information (browser type, pages visited, approximate location from IP address) collected automatically to keep the site working and secure.

How we use it

  • To process and fulfil your orders, including passing shipping details to our print-on-demand partner (currently Printify) so they can produce and ship your item.
  • To send order confirmations, shipping updates, and respond to customer service requests.
  • To send newsletter emails, only to addresses that have confirmed a subscription, and only until you unsubscribe.
  • To detect fraud, keep the site secure, and comply with legal obligations.

Who we share it with

We share the minimum information necessary with: our payment processor (Stripe), our fulfilment partner (Printify), and our email delivery provider (Resend). We do not sell your personal information to third parties.

Cookies

We use a small number of cookies required for the site to function — for example, to remember what’s in your shopping bag. We do not use third-party advertising or tracking cookies.

Your choices

  • Unsubscribe from the newsletter at any time using the link at the bottom of every email.
  • Request a copy of, correction to, or deletion of your personal data by emailing [PRIVACY CONTACT EMAIL].

Data retention

We keep order records as long as required for tax, accounting, and legal purposes. Newsletter addresses are kept until you unsubscribe or ask us to delete them.

Children

This site is not directed at children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact us

Questions about this policy? Email [PRIVACY CONTACT EMAIL] or write to [BUSINESS MAILING ADDRESS].